Buck Stops Here
The
wife was cleaning out the refrigerator shelves but couldn’t figure out how to
remove a retaining rack, so she called Super-Hurango for help! [OK, it was probably a ploy to make retired
SH feel useful!] A 22-second assessment,
including two “trial” but failed approaches, finally ended in a successful rack
removal venture. [She then wanted help
reinstalling the rack!]
The socio-psychic (psychosocial?) dynamics here are
important. What if SH had been MIA (like
out riding his bike, working in the garden, mowing the lawn, at the library …
or out to “Green Pastures”)? There would
have been no BACK-UP … no FALL-BACK … no HAND-OFF … Removal of the refrigerator
rack would have had to have become a DIY project, which she would have had to
figure out for herself.
OK. So she has a predisposed inclination to think
every mechanical challenge requires macho brawn, and she simply reached out to
the nearest facsimile. However, this
particular activity was not overly taxing.
A few moments reflection would have shown that she could have used a
kitchen knife to facilitate the rack removal, if necessary. All else failing, she could also have visited
the store where we bought the refrigerator and had the salesman demonstrate
rack removal and replacement. But SH happened to be close enough by – in
the “office” doing nothing of obvious intrinsic or extrinsic value – to haul
into action.
The first point here is that, given choices of any ilk, we
will default to the easiest choice. That’s
probably as it should be: If you have an easy
choice, why make a project more difficult?
Duh!
However, the greater point here is that, where there are NO
choices, we can often figure things out for ourselves. (I’m a “Slow Processor”, so sometimes I have
to “sleep on it”!) And “figuring things
out” both increases problem-solving skills and enhances GETTING STUFF DONE.
When
I was involved in mainstream program development of a newly emerging center,
many novel issues surfaced that required the undivided attention of the Center
Director. Lower level “novelties” and
more routine stuff, which also begged the Director’s attention, tended to pile
up – on MY desk! As an organizational
“sentinel” and presumptive “expediter”, I began to research, problem-solve and process
increasing numbers of needs and requests, preparing them for the Director’s
edit, final approval and sign-off – but often simply finishing them off to keep them
from bothering him. Operationally, the
more “Bucks” I could stop before they hit the Director’s desk, the more
effective he could be, overall. It
turned out to be an excellent Teamwork approach. Best of all, the increasingly routine
practice of “Stopping the Buck” at my desk led to promotions I didn’t even ask
for. Being proactively useful works
wonders!
Every time we “Buck UP”, both our navigation capacity and
our negotiability within the universe increase.
See how far UP the ladder you can go to extract “pending” stuff and keep
as many things as possible from “Bucking the System”. Then look surprised when the dividends
accrue! Quartermaster
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